As the Global Head of Investor Relations for Alternative Investments, Gareth Henry spends a lot of his time with clients and, through his example, provides the keys to developing strong client relationships and maintaining stellar investor support.
Of all the financial and economic skills Gareth Henry has, it is his ability to listen which provides his greatest strength in investor relations. He continually pursues feedback from clients and listens closely to their investment goals and return requirements. He actively searches for ways to meet the needs of investors, and as a result, keeps a full calendar of client calls and meetings, including working on Sundays, to guarantee that the needs of his Middle Eastern and Asian investors are being fulfilled. In addition to actively listening to his clients, Gareth Henry also courts the knowledge of a large network of mentors and the skills and opinions of his team members.
His demanding schedule requires a high energy personality, and he believes that “activity creates opportunity”. His days are a constant stream of meetings, client calls, and information gathering. He reads three newspapers daily and is always searching for opportunities to stay ahead of the curve and provide the best returns for his investors. He believes continuing education and maintaining up-to-date information on investment trends and new opportunities a key to his successful relationship with clients.
Mindfulness and meditation are also important tools that Gareth Henry utilizes to maintain his client relationships. By beginning each day with meditation and practicing mindfulness throughout the day, he is able to maintain the focus required to ensure he is providing the best opportunities for each investor and that their needs are fulfilled.
Through his listening skills, energy, and mindfulness, Gareth Henry has been able to provide successful investment opportunities to his global clients, and his example furnishes the keys to client relationship development and superior investor assistance.